Privacy

privacy policy

Last updated: Jane 6th, 2026

This Privacy Policy explains how Ontario24, operated by PLATINUM GROUP LLC (“Ontario24”, “we”, “us”), collects, uses and protects personal information when you use our website at ontario24.ca. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario law. By using the site, you agree to the practices described here.

1. Information We Collect

We collect: account information you provide (name, email, phone); listing content you submit (business details, photos, contact info); payment information, which is processed by our third-party payment provider — we do not store full card numbers; and technical and usage data (IP address, browser type, pages visited, cookies).

2. How We Use Your Information

We use your information to operate the directory and publish listings, process payments, respond to your messages, maintain and improve the site, prevent fraud and abuse, and comply with legal obligations.

3. Listings Are Public

Information you include in a listing (such as business name, contact details and photos) is public and visible to anyone who visits the site. Please do not include sensitive personal information you do not want to be public.

4. Cookies and Analytics

We use cookies and similar technologies to keep the site working, remember preferences and understand how the site is used. You can control cookies through your browser settings. We may use analytics tools that collect aggregated usage data.

5. How We Share Information

We share information only as needed with service providers who help us run the site (such as our hosting provider and payment processor), and where required by law or to protect our rights. We do not sell your personal information.

6. Data Retention

We keep personal information for as long as your account or listing is active, and afterwards only as long as needed to meet legal, accounting or reporting requirements.

7. Security

We use reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to legal limits, you may request access to, correction of, or deletion of your personal information. To make a request, contact us through our contact form or at info@ontario24.ca.

9. Third-Party Links

Listings and pages may link to third-party websites. We are not responsible for the privacy practices of those sites; please review their policies.

10. Children’s Privacy

Ontario24 is not intended for individuals under the age of majority in their province. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows the latest revision. Continued use of the site after changes means you accept the updated policy.

12. Contact Us

Questions about this Privacy Policy? Reach us through our contact form or at info@ontario24.ca.